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Forgot Password

Recovering Your Account Details

If you've forgotten your password but remember your email account

Please enter your email account in the email account field and click the [ Recover Password ] button immediately below it. We will send your temporary code to the email address you provided when you registered.

Note: For security reasons, we can only send your login details to the email address provided in your registration details. If you no longer have access to this email address, or suspect that someone else might be able to access emails sent to this address, please contact our customer support staff on +61 3 9879 9200 for further assistance.